How To Handle A Bad Review

There was a time, in the not-so-distant past, reputation management firms would tell you to ignore any negative comments or reviews. The standard advice was to buy positive reviews and “bury” the negative review. Today, consumers are savvier about online reviews and tricks won’t work. Property managers need to respond to the complaint without feeding fuel to […]

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The Importance Of Excellent Customer Service

The apartment management industry is extremely competitive due to today’s changing climate. Striving to keep up with the latest innovations and technological changes can be a time-consuming and daunting task that can be overwhelming. As new and bigger properties are built, the customer’s demand for better and more modern amenities is being improved to the point […]

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The Demand For Multi-Family Housing Is On The Rise

Our economy is recovering, the jobs sector is growing, and the need for apartments and apartment rental housing is in high demand. These are essential trends in the apartment industry that are paramount to real estate investment. This has been a growing trend since 2014 and is expected to grow at even increased rate since the election. […]

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