Handling Negative Online Reviews: Be Honest, Proactive, and Responsive

leaving a review

No matter the business, working with the public, requires professional communication skills. Being honest, proactive, and responsive are three elements to use when managing negative reviews.   An Honest Image is Key to Proactive Management A key point, as found on Zumper, “always portray your units and/or living community in an honest way; anything else […]

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3 Strategies for Recession-Proofing an Investment Portfolio

two people working

Economic recessions can really hurt your investments, especially if you wait until the last minute for you to learn the ropes of protecting your portfolio. While investors can’t predict when a contraction will happen, you might notice that potential indicators precede an economic downturn. For you to protect your real estate investment portfolio from the […]

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Double Check It: Move-In & Move-Out Tips for Property Managers

cleaning out an empty apartment

Most apartment management jobs require the property manager to wear many hats. From cash-handling to marketing to maintenance, property managers do it all. One of the most important and potentially time-consuming aspects of property management is the cleaning and repair that is necessary between tenants. Although the ultimate goal in renting is tenant longevity, there […]

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